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Saturday, September 5, 2009
Manoj: Lets talk about key customers, what channels or products you want to focus on and grow?
Posted by Tip at 5:42 AMDeepak: I say that in future there will be just one handheld device that will do everything for you. All you transactions will be taken care of. In future we will have young tech savvy customers. They would not like to visit your branches and face you. Even for opening of an account, give them the device and it would do everything for them. They can do everything via electronic media. ATM will only be for cash, and even that be rarely used when your handheld can do everything for you.
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