New Frontiers at Banking Frontiers

KK Sharma: Usage comes in due course. People need time to adopt technology. People were earlier hesitant about using ATMs. Now they are used all the time. The convenience of 24x7 was good. ATMs have been able to create huge capacity. Phones and cell phones are slowly getting used to the banking system. Mobile penetration has grown vastly. This is how technology adoption grows by leaps. We need to prOVide impetus, make things easier and the volumes will come.