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Thursday, September 3, 2009
handling tasks like data capturing, retail loan processing, credit card application processing, etc. The current BPO strength is fUlly engaged in meet
Posted by Tip at 8:22 AMpercentage of women."
It is now more than six months since the BPO has started functioning in full steam and it has around 650 employees working in two shifts handling tasks like data capturing, retail loan processing, credit card application processing, etc. The current BPO strength is fUlly engaged in meeting the needs of HDFC Bank but Rajan is confident the operations can be easily scaled up to meet requirements if needed. "We can easily scale up the operations to accommodate more than 1,800 people over three shifts if there are assured business flows," says Rajan, adding "Mutual funds, i nsu rance com pan ies, telecom and other service providers have identical activities, which can be easily migrated to this BPO."
It is now more than six months since the BPO has started functioning in full steam and it has around 650 employees working in two shifts handling tasks like data capturing, retail loan processing, credit card application processing, etc. The current BPO strength is fUlly engaged in meeting the needs of HDFC Bank but Rajan is confident the operations can be easily scaled up to meet requirements if needed. "We can easily scale up the operations to accommodate more than 1,800 people over three shifts if there are assured business flows," says Rajan, adding "Mutual funds, i nsu rance com pan ies, telecom and other service providers have identical activities, which can be easily migrated to this BPO."
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